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Refund & Cancellation Policy

At Amazing Aroma, we strive to ensure customer satisfaction by providing quality products and a smooth shopping experience.

Current Status
We are currently in the process of onboarding our product range. As of now, orders are not active on the website, and therefore, cancellation, return, and refund services are not applicable at this stage.

Order Cancellation (Once Live)
Once our products are available for purchase, customers will be able to request order cancellations within a limited time frame after placing the order. Detailed timelines and conditions will be updated accordingly.

Returns & Refunds (Once Live)
A clear and customer-friendly return and refund policy will be introduced once our products go live. This will include:

  • Eligibility criteria for returns
  • Timeframe for raising return requests
  • Refund processing timelines
  • Conditions for damaged or incorrect products

Important Note
Perfume and fragrance products may be subject to specific return conditions due to their nature. These guidelines will be clearly mentioned once the policy is fully active.

Contact Us
For any queries or assistance, feel free to reach out to us:
Email: support@amazingaroma.in